Possible Problems

Potential Problems with Xnet

Please read!

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DIFFICULTY SETTING UP INTERNET EXPLORER IN WINDOWS 3.1
If you have a previous version of Internet Explorer on Windows 3.1 you may need to remove it from your hard disk:-
1. Delete the C:\IEXPLORE directory from your hard disk. If this isn't the name of your Internet Explorer directory you may discover the correct by selecting the Internet Explorer icon in the Internet Explorer Program Group and getting the Properties from the file menu.
2. (Optional) You may need to delete the lines containing IEDIAL.386 and VXDPCTCP.386 from SYSTEM.INI in your Windows directory
3. (Optional) You may also want to run REGEDIT.EXE(in your windows directory) and remove any entries which contain your IEXPLORE directory

IT COMES UP THE "KIOSK START PAGE" WHEN I TRY TO INSTALL THE FULL VERSION OF INTERNET EXPLORER WITH REGISTRATION IN WINDOWS 95
This can happen if you have a previous version of Internet Explorer installed or partially installed.
1. Click on the Start button and select Control Panel from Settings.
2. In the Control Panel select Add/Remove Programs
3. In Add/Remove Programs highlight Internet Explorer 3 and Click the Add/Remove button.
4. (Optional) You may also wish to delete your Internet Explorer directory

I GET A PAGE WITH A BIG INSTALL BUTTON WHICH DOES NOTHING WHEN I PRESS IT WHEN I TRY TO RUN INTERNET EXPLORER
The Install button on this page only works if there is a file called INSTAL.INS in the root directory of your C: drive (ie C:\). You should either remove this version of Internet Explorer (see above) run the Install Internet Explorer and Register icon, or copy INSTAL.INS from the CD to C:\.
For Windows 95: INSTAL.INS is in the directory \CD\WIN95_NT\ENG\DEMOBIN\SIGNUP on your CD
For Windows 3.1: INSTAL.INS is in the directory \CD\WIN31\ENG\ on your CD

NOTHING HAPPENS WHEN I CLICK ON THE INSTALL INTERNET EXPLORER WITH REGISTRATION ICON (OR LINE) IN WINDOWS 3.1
This can happen if you have already installed Internet Explorer for viewing the Virtual WebTour.
EITHER: Remove Internet Explorer (as explained above) and try again.
OR: Run IESETUP.EXE in the directory CD\WIN31\ENG on your CD

I HAVE REGISTERED WITH @SOURCE BUT CAN"T REMEMBER MY PASSWORD!
Open the file IATAREG.INI in your Windows directory

	DIFFICULTY SETTING UP INTERNET EXPLORER IN WINDOWS 3.1
	If you have a previous version of Internet Explorer on Windows 3.1 you may need to remove it from your hard disk:-
	1. Delete the C:\IEXPLORE directory from your hard disk. If this isn't the name of your Internet Explorer directory you may discover the correct by selecting the Internet Explorer icon in the Internet Explorer Program Group and getting the Properties from the file menu.
	2. (Optional) You may need to delete the lines containing IEDIAL.386 and VXDPCTCP.386 from SYSTEM.INI in your Windows directory
	3. (Optional) You may also want to run REGEDIT.EXE(in your windows directory) and remove any entries which contain your IEXPLORE directory

	IT COMES UP THE "KIOSK START PAGE" WHEN I TRY TO INSTALL THE FULL VERSION OF INTERNET EXPLORER WITH REGISTRATION IN WINDOWS 95
	This can happen if you have a previous version of Internet Explorer installed or partially installed.
	1. Click on the Start button and select Control Panel from Settings.
	2. In the Control Panel select Add/Remove Programs
	3. In Add/Remove Programs highlight Internet Explorer 3 and Click the Add/Remove button.
	4. (Optional) You may also wish to delete your Internet Explorer directory

	I GET A PAGE WITH A BIG INSTALL BUTTON WHICH DOES NOTHING WHEN I PRESS IT WHEN I TRY TO RUN INTERNET EXPLORER
	The Install button on this page only works if there is a file called INSTAL.INS in the root directory of your C: drive (ie C:\). You should either remove this version of Internet Explorer (see above) run the Install Internet Explorer and Register icon, or copy INSTAL.INS from the CD to C:\.
	For Windows 95: INSTAL.INS is in the directory \CD\WIN95_NT\ENG\DEMOBIN\SIGNUP on your CD
	For Windows 3.1: INSTAL.INS is in the directory \CD\WIN31\ENG\ on your CD

	NOTHING HAPPENS WHEN I CLICK ON THE INSTALL INTERNET EXPLORER WITH REGISTRATION ICON (OR LINE) IN WINDOWS 3.1
	This can happen if you have already installed Internet Explorer for viewing the Virtual WebTour.
	EITHER: Remove Internet Explorer (as explained above) and try again.
	OR: Run IESETUP.EXE in the directory CD\WIN31\ENG on your CD

	I HAVE REGISTERED WITH @SOURCE BUT CAN"T REMEMBER MY PASSWORD!
	Open the file IATAREG.INI in your Windows directory